Housing and Utilities

Emergency Housing • City of Philadelphia  

Assistance is and will be available to those who are homeless or facing imminent homelessness. People can use one of the Office of Homeless Services' many access points to gain entry to shelter services.  Click here for more information. 



PECO is suspending service disconnections and waiving new late payment charges through July 1, 2020.  Read more here



PGW is suspending service disconnections and waiving new late payment charges until further notice. More information can be found here


Philadelphia Water Department 

The Philadelphia Water Department has restored all water service at no fee. All penalties and late fees will be waived until further notice. If you do not currently have water, or to learn more, click here


Tenant Rights • Philly Tenant  

There are no eviction filings, no eviction hearings, and no lockouts in Philadelphia through July 10, 2020. If your landlord changes your locks, bars your door, cuts off your utilities, removes your possessions, or otherwise forces you out of your home, that is an illegal eviction. Click here to learn about your options. 


Trash & Recycling Pickup • Streets Department 

Trash pickups will continue on or as close to the weekly collection schedule as possible. Recycling collection began an every other week schedule the week of April 13.  Click here for more information.  


Save Your Home Philly Hotline • Philadelphia Legal Assistance  

Homeowners (including heirs or invested parties) at any stage of the foreclosure process may call the Hotline for help with saving their homes. Call 215-334-HOME (4663) between 9:00 a.m. and 5:00 p.m., Monday through Friday.  Click here for more information. 


Landlord Tool-Kit for Respond to COVID Impacted Tenants • Housing Alliance of Pennsylvania

This tool-kit offers templates and resources for landlords looking to work with tenants during this unprecedented time. To access the tool-kit, click here.